Every professional knows that moment when tension spikes. A meeting turns sideways. A partner or client raises their voice. The conversation stops being about solutions and starts being about survival. That’s when most people lose control—not because they’re weak, but because biology takes over. The pulse races, the breath shortens, and the part of the brain built for strategy shuts down. Emotion grabs the steering wheel. The result? Damage. To relationships. To credibility.